Successful BPR requires complete Management and Cross-Functional ownership and support. Working closely with your "Team", in a collaborative, nominally three to six month effort, SEAS will facilitate identifying and analyzing existing organizational goals and processes, reviewing and identifying duplicated, outdated or missing customer centric processes. Starting with the "as is", SEAS will generate unique Swim Lane diagrams of Process and Data Flows overlaid with your current Policies and Procedures. Next, these flows will be evaluated from a common sense - business sense standpoint by Cross-Functional team members along with SEAS personnel to reengineer the Total Package to effect the exceeding your organizational goals. The process of laying out a metric roadmap to continuously exceed customer expectations will be supported with:
· Revised Goals, Policies and Procedures
· Documented Training
· Internal Assessments
· Implementation Progress Monitoring
· Lessons Learned