Adherence, application and ownership of External Standards, Guidance and Regulations is an evolutionary process.  

Compliance to the Letter is the beginning, Compliance to the Intent is the path and Exceeding Customer Expectations is the Goal. 

Activities need to:

  • Provide Real Value
  • Be accomplished for the right reasons
  • Be culturally embraced by the organization
  • Conducted in a "We" atmosphere not a "Me" atmosphere

People and Processes are the starting points for effecting positive change and quality improvement.  To realize continued improvement in Customer Satisfaction, an organization needs to pro-actively support customer centered efforts across cross-functional lines.  

SEAS, Inc. has continually enabled organizations to exceed customer expectations through instilling and fostering cross-functional ownership, accountability and "Common Sense" actions.

Software Engineering Applications Solutions, Inc. 1997. All Rights Reserved